DWY NOFITASARI

Jogja, 19th november 2016 To: Ms.Aulia Customer Service Manager Good Electronics Panggang Street, no.6 Gunung Kidul, Jogja Dear Sir, I am writing this letter to make complaint regarding the product that I purchased recently. I bought a washing machine with serial number no. 1234.567 and product model no. 9876.432 from one of your outlet in Angkasa Street, no. 9, gunung kidul, Jogja. The product did not work properly. Its water player cannot move and when it operates the machine became very hot quickly. I have lodged a complaint on your customer service center, but there is no respond or action taken till now. I have been a customer of your outlet for long, but this incident made me disappointed with the service you provide. Therefore, I ask want you to take an action to resolve this problem as early as possible. I attached a copy of the bill and photos of the product. Thank You Sincerely, dwy nofitasari DAFTAR PUSTAKA: http://www.belajarbahasain

ORDER LETTER Order letters are sent by consumers or businesses to a manufacturer, retailer or wholesaler to order goods or services. These letters must contain specific information such as model number, name of the product, the quantity desired and expected price. Payment is sometimes included with the letter. An order letter is a business letter which confirms the details of a purchase of services or goods from one party to another. Also, such terms as a letter of order or a PO (purchase order) can be used. The purpose of an order letter is to give the necessary instructions to the seller to fulfill an order successfully. The paper track of a particular transaction starts with it. Since an order letter serves as a legal proof of an agreement, it should be written carefully. A customer should provide detailed information about their order, such as the model number, quantity, size, color, the payment terms, etc. When another party receives the letter, they will start processi

PT.   Raudah JL. Ahmad Yani No. 29 Jakarta                                                                                                                     November 01, 2016 Ref   : KPL/22/09/TR Gudang Jaya Elektronik Jl. Kartini, Depok, Pancoran Mas, Kota Depok, Jawa Barat 16431 Indonesia Dear Sirs, We have seen your advertisement in the your website www.gudangjaya.com, we are interested to buy tv that your offer. Therefore, we will appreciate it if you can send us a very detailed explanation of the product complete with your catalogues, price list, details of the items in more detail and how to purchase the following method of payment. We also hope that your company can provide special offer for our company, we are expecting a reply from you to corporate with our company. We do learn and reconsider the above information we receive. Hopefully this letter be a good beginning of cooperation between our companies. Yours Faithfully,